AFTER-SALES SERVICE

— Is our advantage, because we have a large staff of trained professionals, our own software to monitor the condition of the equipment of our customers, a wide network of partners
PEDANTRY AND RELIABILITY
We are authorized dealers of the world's leading manufacturers in the field of refrigeration and trade equipment, automation systems, air conditioning and regulated gas environment.
The only certified BITZER compressor repair service center in the region. Which stands for high reliability all over the world.
OWN SERVICE CENTER
Our specialists maintain and repair refrigeration equipment of any complexity in the shortest possible time.

When creating our service center, we applied the experience we gained while servicing world retail leaders such as Carrefour, Billa, Auchan and Spar.
WE WORK ACCORDING TO THE LIST OF MONTHLY SERVICE ACTIVITIES, WHICH ARE CARRIED OUT IN AGREEMENT WITH THE MANAGEMENT OF THE OBJECT ON THE AGREED DAYS, WITH THE OBLIGATORY CONSIDERATION OF THESE WORKS
Eurocold's cooperation with the equipment manufacturers guarantees high quality of service and repair work, as well as fast replacement of failed components of refrigeration systems in warranty cases.
In case of necessity the specialists carry out urgent repairs. Service department works 24 hours a day.

In addition to our own customer service, we have partners in all major cities.
MONITORING
Reduced maintenance costs;

Ease of remote access and simplified fault identification;

Reduced downtime, ensures optimal performance of the refrigeration system in the store;

Early informing about the decrease of the parameters of work allows you to prevent failure before it occurs;

Simplicity and convenience of the system operation.
The installation of the online monitoring system solves the following problems:
THE ESSENCE OF HOW THE SYSTEM WORKS IS AS FOLLOWS:
1. Remote monitoring equipment is connected to the refrigeration system, which monitors:
Compressor pressure data.

Temperature in the cooled rooms and equipment (data collected from temperature sensors).

Status data on the status of the fan motors on the freon condenser.

Data on the status of fan motors on the evaporators of cold rooms, cabinets and refrigerated rooms.
2. Critical parameters of operation of each unit of equipment are stored in the monitoring system; when recorded, an alarm is sent indicating failure or incorrect operation of one or another unit.
3. The system works in online mode and sends emergency signals to the mechanic's phone and e-mail, service dispatcher, customer representative if necessary.
ADVANTAGES OF USING AN ONLINE MONITORING SYSTEM:
The mechanician in 90% of emergencies knows the cause of the breakdown and goes to fix the breakdown with all the necessary spare parts
The best return on investment thanks to energy savings, less down time and service costs.
Accurate temperature control in display cases, chambers and all necessary rooms.
Documented evidences and traceable measurements and are ensured.
Meets HACCP (Hazard Analysis and Critical Control Point) requirements.
It is the optimal refrigerant management system for a supermarket of any configuration.
The system pays-off within 1.5 years of operation.
We use cookies to improve our service
OK